About Us
Twenty First Century Communications is a technology company that helps organizations like yours quickly send high volumes of information to the right people, at the right time, using any communication device. Our web-based solution features both outbound and inbound messaging with applications ranging from mass public notification and campus safety, to business continuity and employee mobilization.
Experience
Founded in 1989 and recognized nationally for our proven track record and relentless reliability, we’re proud to host high-profile clients across the U.S. Our high speed, high volume TFCC Alert® emergency notification system comes with the benefit of two decades of telecom expertise, industry knowledge, and dedicated research and development. Backed by the largest and most reliable telecommunications network in North America, this sophisticated system is in place at hundreds of government, education, corporate and healthcare organizations nationwide.
Performance, Speed, Reliability
TFCC Alert runs on the largest and fastest calling platform in North America. Our platform is redundant and geographically dispersed throughout the U.S., protecting your communications against single points of failure. TFCC delivers your messages in a matter of minutes and has the capacity to deliver hundreds of thousands of messages per hour.
Our philosophy is simply to provide the best service and support in the industry, 24/7/365. Each client is partnered with a Client Relationship Manager who, supported by our live 24/7/365 Help Desk, serves as the single point of contact and notification expert. Clients also have unlimited access to our online Resource Center and Online Help service, a searchable database of user-friendly technical information. If needed, refresher training is also offered via webcast any time at no cost.
On February 2011, TFCC was acquired by West Corporation, a leading provider of technology-driven, voice and data solutions. West and TFCC have been partners for over 15 years, and going forward, intend to integrate TFCC’s utility expertise with West’s leading-edge technology platform components to expand TFCC’s scale, speed to market and overall solution offerings.  Read the full story.
