TFCC Releases Newest Version of Its Emergency Notification System, Now Called TFCC Alert
FOR IMMEDIATE RELEASE
June 01, 2010
Columbus, Ohio:¬† Twenty First Century Communications (TFCC) announces the release of TFCC Alert¬ģ, the newest version of its emergency notification system. New advanced alerting capabilities improve communications, increase the effectiveness of emergency efforts, and ultimately reduce the costs of a traditional communications infrastructure.
With the TFCC Alert emergency notification system, government, corporate, utility, education and healthcare¬†clients can send targeted messages to select groups or geographic areas by landline, cell phone, VoIP phone, PDA, pager, text, email, fax and TTY/TDD machines. The system also integrates with Twitter, which will give clients greater reach in fewer steps.
Jim Curran, chief technology officer for TFCC reports, “Our research and development process includes extensive work with government, corporate, utility, education and healthcare clients who use our emergency notification system every day. TFCC Alert is a blend of ideas and requests from customers, our product development team and our client management team.”
TFCC Alert includes a new user inferface. The task-based workflow and one-page quick launch make sending norifications stress-free. Users now select the type of message they’d like to send and TFCC Alert will present only the options needed for that particular message type.
Lynn Diebold, director of emergency communications for Monterey County, CA, has previewed the system and said, “I like that the activation and creation process is uncluttered, and that the default options are customizable and can be changed based on my needs.”
TFCC Alert allows for an unlimited number of users and includes a flexible array of user profiles with different permissions, access and visibility restrictions. The system also allows for limitless security groups and provides clients with the ability to self-manage their groups.
In reviewing the new features, Brian Saul, Corporate Director EC & Safety Management for Ohio Health Corporation/Grant Riverside Methodist Hospital, said, “I love the idea of unlimited security groups and the one-page campaign activation. And because most of the campaign activation are pre-made, the one-page “select message and go” option is ideal for us.”
“TFCC Alert is straight forward and simple. I’m very pleased that the activation process takes one page instead of multiple pages. The new look is much cleaner”, said Bob Armstrong, director, emergency management & fire prevention for The Ohio State University.
The new weather module lets government agencies notify citizens of rapidly approaching severe weather. The public can register to receive severe thunderstorm, flash flood and tornado warnings on their landline or cell phone.
Government agencies can continue to collect unlisted phone numbers, cell phone numbers and email addresses via our enhanced public sign-up page. The new sign-up page allows residents to register up to five additional contacts under their account, such as parents, siblings, and spouses.
TFCC Alert is backed by our customer care commitment. Each client is partnered with a dedicated client releationship manager and supported by our live 24/7/365 Help Desk. Clients now also have access to the new online Resource Center. Here clients will find best practices, FAQ’s, sample operating procedures, training exercises and much more. All of this is in addition to the enhanced Online Help, a search-able online database of easy-to-find technical help.